Support

Answers to common questions. Still stuck? Email contact@a2group.llc and we'll get back to you.

How do I set up Yorilo on my Mac?

Download Yorilo for Mac from the download page, open it from the menu bar and follow the prompts to grant two permissions in System Settings › Privacy & Security:

  • Screen Recording, so Yorilo can show your screen.
  • Accessibility, so taps, clicks and keystrokes from your iPad or iPhone reach your Mac.

How do I pair my iPad or iPhone?

Open Yorilo on your iPad or iPhone and scan the QR code that Yorilo shows on your Mac.

Why can I see my Mac but not control it?

The Accessibility permission is missing. Open System Settings › Privacy & Security › Accessibility, turn on Yorilo and reconnect.

Why doesn't my Mac appear on my iPad?

Check that Yorilo is running on the Mac, that Local Network access is allowed for Yorilo on the iPad (Settings › Privacy & Security › Local Network) and that a firewall isn't blocking it.

How do I switch between my Mac's displays?

Today Yorilo shows your Mac’s main display. Switching between displays, from the session controls or with a three-finger swipe, comes with Pro in a later update.

How do I remove a paired device?

Open the Yorilo menu on your Mac, find the device in the list of approved devices and remove it. It will need approval again to reconnect.

How do I uninstall Yorilo for Mac?

Follow the steps on the download page.

How do I cancel Pro?

Passes never renew, so there's nothing to cancel. Pro Yearly renews through the App Store; turn it off in Settings › your name › Subscriptions on your iPhone or iPad.

Questions people ask

Is Yorilo available yet?

Yes. Yorilo for Mac is available now as a direct download from the download page, and Yorilo for iPad and iPhone is available now on the App Store: https://apps.apple.com/app/id6827194160.

Is my connection encrypted?

Yes. Every connection, on your home network or over the internet, is end-to-end encrypted. On your home network your devices connect directly, and Yorilo has no servers of its own.

Is Yorilo free?

Yes, on your home network, forever. Pro, which adds Remote Access and all displays, comes in a later update.